Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal details such as name, email address, phone number, and shipping/billing address

Payment-related information (processed securely through third-party payment gateways; we do not store card details)

Order history and product preferences

Technical data such as IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate order updates, confirmations, and support responses

Improve our products, services, and website experience

Prevent fraud and ensure secure transactions

Send promotional emails or offers (only if you opt in)

3. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. Cookies help us understand how users interact with our site.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your data may be shared only with:

Trusted service providers such as payment gateways, shipping partners, and analytics tools

Legal or regulatory authorities if required by law

All third-party partners are obligated to keep your information secure and confidential.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access, update, or correct your personal information

Request deletion of your personal data (subject to legal and operational requirements)

Opt out of promotional communications at any time

To exercise these rights, please contact us through the details provided on our website.

7. Third-Party Links

Our website may contain links to third-party websites. Sarang Group is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies separately.

8. Children’s Information

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Policy Updates

Sarang Group reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. We recommend reviewing this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the information provided on our website.