Terms Of Use

1. General

These Terms & Conditions govern your use of the Sarang Group website and the purchase of products offered by us. By accessing this website, you confirm that you are at least 18 years old or using the site under parental supervision.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Availability

All products displayed on the website are subject to availability. We make every effort to display product colors, designs, and details accurately; however, slight variations may occur due to photography, lighting, or screen settings.

Sarang Group reserves the right to discontinue or modify products without prior notice.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice. Payments must be completed at checkout using available payment methods. Orders will be processed only after successful payment confirmation.

4. Order Confirmation & Cancellation

Once an order is placed, you will receive an order confirmation via email or SMS. Sarang Group reserves the right to cancel or refuse any order due to reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

Order cancellations by customers may not be possible once the order has been processed or shipped.

5. Shipping & Delivery

We aim to process and ship orders within the estimated timelines mentioned on the website. Delivery times may vary depending on location, courier services, or unforeseen circumstances.

Sarang Group is not responsible for delays caused by third-party logistics providers or events beyond our control.

6. Returns & Exchanges

Returns or exchanges are accepted only as per our Return & Refund Policy. Products must be unused, unwashed, and in original condition with packaging intact.

Customized or discounted items may not be eligible for return or exchange unless received in damaged or defective condition.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the specified timeframe mentioned in our Return Policy with clear images of the issue. We will review and assist accordingly.

8. Intellectual Property

All content on this website, including images, text, designs, logos, and graphics, is the property of Sarang Group and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Responsibilities

You agree not to misuse the website, submit false information, or engage in any activity that may harm the website, brand, or other users.

10. Limitation of Liability

Sarang Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability, if any, shall not exceed the value of the product purchased.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the details provided on our website.