{"id":1000236,"date":"2026-02-02T09:08:41","date_gmt":"2026-02-02T09:08:41","guid":{"rendered":"https:\/\/saranggroup.wpdevelopment.in\/?page_id=1000236"},"modified":"2026-02-02T09:11:23","modified_gmt":"2026-02-02T09:11:23","slug":"refund-refund-policy","status":"publish","type":"page","link":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/refund-refund-policy\/","title":{"rendered":"Refund &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1000236\" class=\"elementor elementor-1000236\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b1b445 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-parent\" data-id=\"4b1b445\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e1594e2 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"e1594e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecd736b e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"ecd736b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c707018 elementor-widget elementor-widget-glozin-heading\" data-id=\"c707018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"glozin-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"glozin-heading-elementor\">\n\t\t\t\t<h6 class=\"glozin-heading d-flex align-items-center my-0 glozin-heading--default\">\n\t\t\t\t\t1. Introduction\t\t\t\t<\/h6>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b939513 elementor-widget elementor-widget-text-editor\" data-id=\"b939513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"232\" data-end=\"403\">At <strong data-start=\"235\" data-end=\"251\">Sarang Group<\/strong>, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our Return &amp; Refund Policy below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91b952b elementor-widget elementor-widget-text-editor\" data-id=\"91b952b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>1. Eligibility for Returns<\/p><p>We accept returns only under the following conditions:<\/p><p>The product is damaged, defective, or incorrect at the time of delivery<\/p><p>The product is unused, unwashed, and in original condition<\/p><p>Original packaging, tags, and labels are intact<\/p><p>Returns must be requested within 48 hours of delivery.<\/p><p>2. Non-Returnable Items<\/p><p>The following items are not eligible for return or refund:<\/p><p>Products damaged due to misuse, improper handling, or washing<\/p><p>Customized or made-to-order products<\/p><p>Items purchased during sale or at discounted prices (unless defective)<\/p><p>3. Return Request Process<\/p><p>To initiate a return, please contact us through the details provided on our website and share:<\/p><p>Order ID<\/p><p>Product details<\/p><p>Clear images or video of the issue<\/p><p>Once your request is reviewed and approved, our team will guide you through the return process.<\/p><p>4. Refund Policy<\/p><p>After receiving and inspecting the returned product, refunds will be processed as follows:<\/p><p>Approved refunds will be issued to the original payment method<\/p><p>Refunds may take 7\u201310 business days to reflect, depending on your bank or payment provider<\/p><p>Shipping charges (if any) are non-refundable, unless the return is due to an error from our side.<\/p><p>5. Exchange Policy<\/p><p>We offer exchanges for damaged or incorrect items, subject to stock availability. If the requested replacement is unavailable, a refund will be issued instead.<\/p><p>6. Damaged or Incorrect Orders<\/p><p>If you receive a damaged or incorrect product, please report it within 48 hours of delivery along with clear images. Requests received after this period may not be accepted.<\/p><p>7. Shipping Costs for Returns<\/p><p>If the return is due to a Sarang Group error (wrong or defective item), return shipping will be covered by us.<\/p><p>For all other approved returns, return shipping costs may be borne by the customer.<\/p><p>8. Cancellation Policy<\/p><p>Orders can be cancelled only before they are processed or shipped. Once dispatched, cancellations are not possible.<\/p><p>9. Policy Updates<\/p><p>Sarang Group reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.<\/p><p>10. Contact Us<\/p><p>For any return, refund, or exchange-related queries, please contact us through the details provided on our website. Our support team will be happy to assist you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb72d33 e-con-full e-flex glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default glozin-responsive-column glozin-motion--var(--position) e-con e-child\" data-id=\"fb72d33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Introduction At Sarang Group, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our Return &amp; Refund Policy below. 1. Eligibility for Returns We accept returns only under the following conditions: The product is damaged, defective, or incorrect at the time of delivery The product [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1000236","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/pages\/1000236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/comments?post=1000236"}],"version-history":[{"count":4,"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/pages\/1000236\/revisions"}],"predecessor-version":[{"id":1000241,"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/pages\/1000236\/revisions\/1000241"}],"wp:attachment":[{"href":"https:\/\/saranggroup.wpdevelopment.in\/index.php\/wp-json\/wp\/v2\/media?parent=1000236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}